{"id":3246,"date":"2023-08-24T17:25:51","date_gmt":"2023-08-24T15:25:51","guid":{"rendered":"http:\/\/complot.cl\/acepta\/?page_id=3246"},"modified":"2025-12-24T11:07:22","modified_gmt":"2025-12-24T14:07:22","slug":"firma-digital-ayuda","status":"publish","type":"page","link":"https:\/\/acepta.com\/pe\/firma-digital-ayuda\/","title":{"rendered":"Centro de ayuda | Firma digital"},"content":{"rendered":"

[vc_row full_width=”stretch_row” canvas=”%5B%7B%22shape%22%3A%22shape-1%22%2C%22image_effect%22%3A%22style-1%22%2C%22smoothness%22%3A%2230%22%7D%5D” css=”.vc_custom_1694638809323{margin-top: -50px !important;padding-top: 40px !important;padding-bottom: 40px !important;background-color: #072448 !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}”][vc_column][vc_custom_heading text=”Soporte para firma digital” font_container=”tag:h1|font_size:32px|text_align:center|color:%23ffffff” use_theme_fonts=”yes” css=”.vc_custom_1700322867622{margin-bottom: 0px !important;}”]

Obt\u00e9n ayuda, drivers, manuales y m\u00e1s<\/span>\n<\/div>[\/vc_column][\/vc_row][vc_row][vc_column]
<\/div>[\/vc_column][\/vc_row][vc_row gap=”25″ equal_height=”yes” canvas=”%5B%7B%22shape%22%3A%22shape-1%22%2C%22image_effect%22%3A%22style-1%22%2C%22smoothness%22%3A%2230%22%7D%5D”][vc_column width=”1\/2″ css=”.vc_custom_1718655360090{border-top-width: 2px !important;border-right-width: 2px !important;border-bottom-width: 2px !important;border-left-width: 2px !important;padding-top: 30px !important;padding-right: 30px !important;padding-bottom: 30px !important;padding-left: 30px !important;border-left-color: #dde4ee !important;border-left-style: solid !important;border-right-color: #dde4ee !important;border-right-style: solid !important;border-top-color: #dde4ee !important;border-top-style: solid !important;border-bottom-color: #dde4ee !important;border-bottom-style: solid !important;border-radius: 5px !important;}”][vc_empty_space height=”30px”][vc_custom_heading text=”Solicitar firma digital” font_container=”tag:h2|font_size:25|text_align:left” use_theme_fonts=”yes”]
\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\tCompra aqu\u00ed<\/span>\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/div>[vc_empty_space height=”5px”]
\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\tRevisa el estado de tu firma digital<\/span>\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/div>[vc_empty_space height=”5px”]
\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\u00bfC\u00f3mo revocar tu firma digital?<\/span>\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/div>[\/vc_column][vc_column width=”1\/2″ css=”.vc_custom_1718655377921{border-top-width: 2px !important;border-right-width: 2px !important;border-bottom-width: 2px !important;border-left-width: 2px !important;padding-top: 30px !important;padding-right: 30px !important;padding-bottom: 30px !important;padding-left: 30px !important;border-left-color: #dde4ee !important;border-left-style: solid !important;border-right-color: #dde4ee !important;border-right-style: solid !important;border-top-color: #dde4ee !important;border-top-style: solid !important;border-bottom-color: #dde4ee !important;border-bottom-style: solid !important;border-radius: 5px !important;}”][vc_empty_space height=”30px”][vc_custom_heading text=”\u00bfC\u00f3mo instalar tu firma digital?” font_container=”tag:h2|font_size:25px|text_align:left” use_theme_fonts=”yes”]
\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\tManual de instalaci\u00f3n para Windows<\/span>\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/div>[vc_empty_space height=”5px”]
\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\tInstalar certificado G4 con PIN de activaci\u00f3n<\/span>\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/div>[\/vc_column][\/vc_row][vc_row gap=”25″ equal_height=”yes” canvas=”%5B%7B%22shape%22%3A%22shape-1%22%2C%22image_effect%22%3A%22style-1%22%2C%22smoothness%22%3A%2230%22%7D%5D”][vc_column width=”1\/2″ css=”.vc_custom_1718655400834{border-top-width: 2px !important;border-right-width: 2px !important;border-bottom-width: 2px !important;border-left-width: 2px !important;padding-top: 30px !important;padding-right: 30px !important;padding-bottom: 30px !important;padding-left: 30px !important;border-left-color: #dde4ee !important;border-left-style: solid !important;border-right-color: #dde4ee !important;border-right-style: solid !important;border-top-color: #dde4ee !important;border-top-style: solid !important;border-bottom-color: #dde4ee !important;border-bottom-style: solid !important;border-radius: 5px !important;}”][vc_empty_space height=”30px”][vc_custom_heading text=”Complementos” font_container=”tag:h2|font_size:25px|text_align:left” use_theme_fonts=”yes” css=”.vc_custom_1751470642218{margin-bottom: 5px !important;}”][vc_column_text css=”.vc_custom_1751470658970{margin-top: 0px !important;margin-bottom: 30px !important;}”]e-Token, Driver, Ra\u00edz e Intermedias.[\/vc_column_text]
\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\tDriver e-Token para Windows<\/span>\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/div>[vc_empty_space height=”5px”]
\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\tDescarga certificado ra\u00edz<\/span>\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/div>[vc_empty_space height=”5px”]
\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\tDescargar certificado digital<\/span>\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/div>[vc_empty_space height=”5px”]
\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\tDescargar certificado electr\u00f3nico<\/span>\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/div>[vc_empty_space height=”5px”]
\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\tDescarga certificado intermedio TSA<\/span>\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/div>[vc_empty_space height=”5px”]
\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\tDescarga certificado de firma TSU<\/span>\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/div>[\/vc_column][vc_column width=”1\/2″ css=”.vc_custom_1718656127745{padding-top: 30px !important;padding-right: 30px !important;padding-bottom: 30px !important;padding-left: 30px !important;}”][\/vc_column][\/vc_row][vc_row gap=”15″ canvas=”%5B%7B%22shape%22%3A%22shape-1%22%2C%22image_effect%22%3A%22style-1%22%2C%22smoothness%22%3A%2230%22%7D%5D” css=”.vc_custom_1718315290551{margin-top: 30px !important;}”][vc_column width=”2\/3″][vc_row_inner][vc_column_inner css=”.vc_custom_1718315550734{padding-top: 25px !important;padding-right: 25px !important;padding-bottom: 25px !important;padding-left: 25px !important;border-radius: 10px !important;}”][vc_custom_heading text=”\u00bfNecesitas ayuda de expertos?” font_container=”tag:h2|font_size:23px|text_align:left|line_height:25px” use_theme_fonts=”yes” css=”.vc_custom_1718315584988{margin-bottom: 10px !important;padding-top: 10px !important;padding-bottom: 0px !important;}”][vc_column_text css=”.vc_custom_1762969327670{margin-bottom: 30px !important;}”]Si necesitas ayuda puedes:<\/p>\n
    \n
  1. Revisar nuestros tutoriales<\/strong> en la p\u00e1gina de soporte del producto que adquiriste.<\/li>\n
  2. Contactar a un ejecutivo en el chat de soporte<\/strong> para resolver tus dudas de forma r\u00e1pida y sencilla.<\/li>\n
  3. Crear un ticket en el portal de soporte<\/strong> para resolver incidencias de activaci\u00f3n y descarga<\/strong>. Solo tienes que iniciar sesi\u00f3n o registrarte.<\/li>\n<\/ol>\n

    [\/vc_column_text]

    \n\t\t\t\t\t\tIr al portal de soporte<\/span><\/a>\n\t\t\t\t\t<\/div>[\/vc_column_inner][\/vc_row_inner][\/vc_column][vc_column width=”1\/3″][vc_single_image image=”3009″ img_size=”medium” alignment=”center”][\/vc_column][\/vc_row][vc_row canvas=”%5B%7B%22shape%22%3A%22shape-1%22%2C%22image_effect%22%3A%22style-1%22%2C%22smoothness%22%3A%2230%22%7D%5D”][vc_column][vc_custom_heading text=”Encuentra informaci\u00f3n adicional” font_container=”tag:h2|font_size:28px|text_align:center” use_theme_fonts=”yes” css=”.vc_custom_1718317033224{margin-top: 50px !important;margin-bottom: 10px !important;}”][vc_column_text]<\/p>\n

    O puedes visitar nuestro blog<\/a> y obtener m\u00e1s temas de inter\u00e9s.<\/p>\n

    [\/vc_column_text]

    <\/div>[vc_basic_grid post_type=”post” max_items=”-1″ style=”load-more” items_per_page=”6″ item=”3875″ btn_title=”Ver m\u00e1s” btn_style=”modern” btn_color=”violet” grid_id=”vc_gid:1766582237548-b1ff78b6-cb7a-2″ taxonomies=”71, 66, 67″][vc_empty_space height=”65px”][\/vc_column][\/vc_row][vc_row][vc_column][vc_empty_space height=”35px”][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

    [vc_row full_width=”stretch_row” canvas=”%5B%7B%22shape%22%3A%22shape-1%22%2C%22image_effect%22%3A%22style-1%22%2C%22smoothness%22%3A%2230%22%7D%5D” css=”.vc_custom_1694638809323{margin-top: -50px !important;padding-top: 40px !important;padding-bottom: 40px !important;background-color: #072448 !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}”][vc_column][vc_custom_heading text=”Soporte para firma digital” font_container=”tag:h1|font_size:32px|text_align:center|color:%23ffffff” use_theme_fonts=”yes” css=”.vc_custom_1700322867622{margin-bottom: 0px !important;}”][\/vc_column][\/vc_row][vc_row][vc_column][\/vc_column][\/vc_row][vc_row gap=”25″ equal_height=”yes” canvas=”%5B%7B%22shape%22%3A%22shape-1%22%2C%22image_effect%22%3A%22style-1%22%2C%22smoothness%22%3A%2230%22%7D%5D”][vc_column width=”1\/2″ css=”.vc_custom_1718655360090{border-top-width: 2px !important;border-right-width: 2px !important;border-bottom-width: 2px !important;border-left-width: 2px !important;padding-top: 30px !important;padding-right: 30px !important;padding-bottom: 30px !important;padding-left: 30px !important;border-left-color: #dde4ee !important;border-left-style:<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"yoast_head":"\nSoporte para firma digital - Acepta Peru<\/title>\n<meta name=\"description\" content=\"Conoce c\u00f3mo comprar, registrarte, descargar, instalar y todo lo relacionado a soporte de firma digital con token para tu PC\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/acepta.com\/pe\/firma-digital-ayuda\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Centro de ayuda | Firma digital\" \/>\n<meta property=\"og:description\" content=\"Conoce c\u00f3mo comprar, registrarte, descargar, instalar y todo lo relacionado a soporte de firma digital con token para tu PC\" \/>\n<meta property=\"og:url\" content=\"https:\/\/acepta.com\/pe\/firma-digital-ayuda\/\" \/>\n<meta property=\"og:site_name\" content=\"Acepta Peru\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/AceptaLatinoamerica\" \/>\n<meta property=\"article:modified_time\" content=\"2025-12-24T14:07:22+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Tiempo de lectura\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 minutos\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/acepta.com\/pe\/firma-digital-ayuda\/\",\"url\":\"https:\/\/acepta.com\/pe\/firma-digital-ayuda\/\",\"name\":\"Soporte para firma digital - 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